Content Design

Group Creation Flow

Group Creation Flow

Chat Groups were a new feature at launch. Players tend to form regular chat and gaming groups to make it easier to coordinate play time.

I included ghost text on these screens to make each field’s purpose clear.

Battle.net App - Group Creation 1a.jpg

Users can filter their friends list to find the people they’d like to invite. The group name is integrated into the text as a variable. Blizzard has optional in-game profanity filters, and we chose to apply these standards to group names, so there aren’t screenshots with curse words that appear to come from Battle.net.

The blurred names are part of the Real ID system, which can be enabled and disabled for privacy.

Battle.net App - Group Creation 2.jpg

The buttons dynamically update so the user knows how many invites they’re about to send. This is limited by the total number of users a chat can hold. If a friend is already in the chat, their name is followed by “Already a member” and they cannot be selected from the list. This prevents spam.

Battle.net App - Group Creation 3.jpg

To avoid spam, a user can only be invited once. When the invite has been extended, “Invite pending” appears next to their name so the user knows which friends have been invited to the group chat.

Battle.net App - Group Creation 4.jpg